Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at firstname.lastname@example.org
SEND US A MESSAGE
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
BEFORE PLACING AN ORDER
How can I ask a Quote Request?
You can ask a quote request just by clicking the Quote Request option by filling out all required field or ask a quote request leaving an email including your required details. Please upload your sample images while placing quote request so that our dedicated customer service executives assist you with the best pricing.
Does Alpha Clipping Path provide free Sample Work?
Yes, we provide free sample work to let you judge our accuracy level and make you determine before placing an order. You can get up to 5 free trial images and we believe, this way you may feel relaxed to push a large order to us.
How do I upload my images?
It’s really convenient to share your images when you place order to us. We have dedicated & secured Google drive and you will have access to upload anytime there. With your name and order number, your folder will be created. For providing the upmost data security, Google drive is the most trusted & convenient user experience. In addition, we accept files via WeTransfer & Dropbox.
How can I create an account with Alpha Clipping Path?
Using your email address, you can create an account with us. In addition, we have left direct sign in option through ‘’Google sign in’’ & ‘’Facebook sign in’’.
How can I make the payment?
You can submit your payment using your Debit card/Credit Card/PayPal account. We always send the invoice and payment request with your available options.
What are the available turnarounds to place an order?
We have 6/12/18/24/48/72/96 hours’ turnaround availability while placing an order.
Does Alpha Clipping Path offer ‘’Discounts’’ on Order Quantity?
Yes, you can avail up to 30% discount on bulk orders,
- (100-1000 images) = 10% Discount
- (1001-2000 images) = 20% Discount
- (2000+ images) = 30% Discount
AFTER PLACING AN ORDER
Can I check my order status?
As we have dedicated “Tracking Order Page” to access your order status so you can check your order status just by putting your name and order number. It’s not necessary to log in to see the status which is a fast and smart move.
How do I download my images?
It’s really convenient to download your images when the order is ready. We have dedicated & secured Google drive and you will get direct downloading link. With your name and order number, your folder will be created.
For providing the upmost data security, Google drive is the most trusted & convenient user experience. In addition, we deliver files via We Transfer & Dropbox on customer demands.
How long you will keep my images?
For space management and security factors, we keep client’s complete images for 30 days after delivering the order. So, don’t forget to download your images within 30 days after the delivery date.
Can I modify my image quantity after placing an order?
Yes, there is no strict obstruction here. Just leave an email and add more images and we will modify your quantity and prepare a new additional invoice to adjust the payment.
Do you charge extra payment for Revision Work?
We never charge for revision work and its absolutely free if the demand is relevant with the order.
Can I make my payment once in a month?
Yes, customers of Alpha Clipping Path can make their payment weekly, twice in a month or monthly. To be eligible for that, client need to place at least 5 successful orders.